The allowable transfer amount is the higher of your eWallet balance and GO+ balance. ![]() Source of funds for transferring money to other Touch 'n Go eWallet users Unable to pass toll (both eWallet and GO+ having insufficient balance) *Total balance = eWallet balance + GO+ balanceĮWallet balance (full transaction amount deducted) GO+ balance (full transaction amount deducted) Quick payment - full transaction amount paid with credit/debit card Payment failed (Both eWallet and GO+ having insufficient balance) Payment scenario - Online/Offline purchaseĮWallet balance (full transaction amount deducted) Discover how Soundbox can enhance your business with Touch n Go eWallet. Learn how to set up, use and troubleshoot the device with our helpful guides and FAQs. 406400-X TNG Digital Sdn Bhd - Company No. Consumer Salary & Business Salary EN English. Customisable mini apps for your brand within the Touch ‘n Go eWallet app. Quick payment (Credit/Debit Card) (if customer has enabled this function) Touch n Go eWallet Soundbox is a smart device that helps you manage your payments with ease. Exclusive Touch n Go eWallet branded products for our merchants.Quick reload payment (if customer is registered for GO+). ![]() Payment Order Priority (please refer to the illustrated scenarios below) All payments and transfers of balances between Touch 'n Go eWallet users (see question 6 below) are supported by this service and will be carried out in the following order of priority. With this move, we will soon phase out “non transferable balance” which was an interim risk measurement to curb excessive credit card cashout, but did cause some inconvenience and confusion to our users.Quick Reload Payment is a service enabled when you sign up for GO+ whereby whenever your Touch 'n Go eWallet balance is insufficient to make a payment to a TNGD merchant, you may utilise the exact amount needed from GO+ to complete your payment seamlessly. This is another key reason behind this move. And such transfer is subject to these new anti-fraud measurement mandated by BNM, such as “bind device with account, biometric authentication in addition to OTP” which makes it one of the saftest reload channels. Transfer money among banks and with our eWallet is exactly the same process. Many people may not be aware that upon account opening, TNG eWallet users are assigned a Duitnow account number, the same as any bank account number. are clear early signs.Īs a commercial entity, we have to find a fine balance among Convenience, Security and Cost sustainability.Ĭurrently, most of our users are already using Bank transfer or Debit card as their primary reload methods, both remain free of charge. “Non transferable balance”, RM1000 monthly quota etc. ![]() These are not considered merchants payment but P2P transfer and NOT supported by foreign wallet like ours, due to apparent regulatory restrictions.įor those who have been watching our wallet business, this move probably won’t come as a surprise. Note: Some micro merchants are using their personal QR to accept payments. Look forward to seeing you sharing your experience using TNG e-wallet in China! □ Now, Malaysian can really go cashless in China and enjoy the unraveled convenience just like local Chinese. I am glad to inform you that now TNG e-wallet is accepted by 10 million+ Alipay merchants in China as well ! But Alipay+ merchants are mainly for tourists and rather limited. Last year Nov, we announced that our wallet can be used for Alipay+ merchants in China. Majority of merchants don’t accept cards, cash is accepted but they might NOT have change for you! Not many people noticed this article maybe because it is in Chinese, but this is actually a big deal!įor those Malaysian who have travelled to China before, they will tell you how inconvenient it is without Alipay or WeChat wallet in China. This is a reporter shared his experience using TNG e-wallet to pay Alipay merchants in China recently when he followed our PM Anwar’s visit to China.
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